Article: KB-13397
How to:
Faulted SDCP Module For 525 Power Flex Drive
Skill required to complete this article: Controls and level is Intermediate.

Question/Problem

Faulted I/O Module

Environment

  • Power Flex 525
  • SDCP

 

Answer/Solution

 

If you are seeing a faulted SDCP Card and site had just replaced the drive make sure that the Jumper is removed on the S1, S2, and S+

 

Step

Details

Image/s

Go to the Faulted Drive

See which Drive shows faulted on the SDCP Module

 

 

 

Go to the Drive

At the Drive see if the Jumper is still in the Drive it will look like this

 

From <https://teams.microsoft.com/v2/>

 

 

 

 

Remove the Jumper

Why you need to remove the jumper, you will need to do this because the SDCP is your Safety and by having this Jumper you are sending 48V DC to the terminal S1 and S2 instead of 24V DC. It already is getting the proper Voltage from the SDCP

 

 

 

Go Back to the Module

After going back to the Module see if the Fault Cleared, if it didn't restart the Control Panel and PLC.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Related items

 

Ticket - TS-00477252

https://dashboard.intelligrated.com/dashboard/ViewIncident.aspx?IncidentID=e9f3dfc3-2c46-483b-8e9f-16f194e4fcaa

 

 

 

Internal Notes

 

 

Reason for confidentiality

 

#NotValidated

[Section is meant for a brief reason for any data recorded in Internal Notes above, or any reason that the general article cannot be released to the public. Can be updated to #Validated once reused and agreed by KCS Contributor]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

 

In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

Template updated 2022-09-20 kwk Pending approval

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Published on 6/22/2026.
Last Modified on 6/19/2026.
Last Modified by Garrison Barnhill.
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