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How to:
Remote in to a site remote PC using the VTS account.
Skill required to complete this article: Controls and level is Beginner.

Question/Problem

How to remote into a site using a VTS account

 

Environment

-Area: Boston Beer/ Samuel Adams Companies

-Equipment Type: iCollector

 

 

Answer/Solution

 

 

Step

Details

Image/s

Login into VTS 

Login using the following website:  https://support.vts-group.nl/portal/devices

 

Find the site location you want to remote into and click "Service PC control"

In the screenshot to the right, I am going to remote into the BB- Ohio site 

 

Successfully remoted into the site 

Once you login to the site, you will see a computer screen. You can access the code to the correct ICL through the PLC code 

 

If you want to see the status of people on the remote connection 

Click on the tab for the stie you want to see the connections to 

 

 

 

Related items

Reference the following article for going online with the PLC: KB-12719

 

Internal Notes

N/A

Reason for confidentiality

#NotValidated

 

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

 

In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

Template updated 2024-11-27 kwk

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 Article Info
 Article ID:  KB-13355
 Published on  6/5/2026
 Last Modified on  5/27/2026
 Last Modified by  Nuh Misirli
 Original URL:  https://dashboard.intelligrated.com//Knowledgebase/Article.aspx?article=8c6c3284-4066-411c-a5e6-4c2d364d15bd
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