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How to:
How to force ON/OFF photoeye in ICW
Skill required to complete this article: Software ~ ICW 1 and level is Beginner.

In a warehouse or distribution center, many times we come across a situation where conveyor bed stops due to a blocked photo eye. However, physically there is no jam situation. This happens because of a misalignment of photo eye or the photo eye itself is bad.

If site do not have a spare photo eye to replace or production cannot be stopped because of peak hours, in such situations, it is required to bypass that specific photo eye. In technical words it is required to force ON the photo eye if it is configured as normally closed. Or it is required to force OFF if it is configured as normally open. This action will remove false jam condition and conveyor will start running.

Please note that this is a temporary workaround so that production continues. Permanent solution is to fix misalignment or replace faulty photo eye during a downtime window. We should not keep any digital or analog input or output in a forced condition continuously.

Now let’s see how we can force ON a photo eye digital input which is configured as normally closed. 

In the view center we have identified a tote routing merge lane #31280 dash IQZF.

 

And a photo eye to detect jam condition on this conveyor bed.

Photoeye number is EE31280 dash one.

 

Let us assume that this photo eye is showing false jam condition because of a misalignment or mal functioning. And Photoeye is in continuous OFF state. To continue operation, we need to force ON this Photoeye.

Open Support Center tab in ICW and search for this photo eye EE31280 dash one in Find filter.

 

Double click on the sensor in Find filter, it will take you to the specific sensor in digital input list.

Right click sensor in digital input list and select option Add Selected as forced On.

This will add the sensor in Force List in the below windowpane.

Now click the checkbox to make sensor force On.

 

Remember sensor will remain in forced On state until checkbox is unchecked. As soon as it is unchecked force is removed.

Important note: When site replace the sensor or adjust alignment, forced condition should be removed to resume normal operation of the sensor. 

 

 

 

 

 

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 Article Info
 Article ID:  KB-11813
 Published on  8/5/2023
 Last Modified on  8/5/2023
 Last Modified by  Amod Kumbhar
 Original URL:  https://dashboard.intelligrated.com//Knowledgebase/Article.aspx?article=fad401d3-3f99-4f74-92fa-d62ceb43df44
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