Article: KB-10059
How to:
How do I set options in dashboard to receive email notifications of created incidents for a particular customer site?
Skill required to complete this article: Computer Aptitude and level is Beginner.

Overview

 
The Notice Request List feature in Dashboard can send notifications when incidents have been opened, closed, are of a critical severity level, and/or when events have been added or tasks have been assigned.  

You can update your notifications by logging into Dashboard here and following the steps outlined below:

1. Click on the My Account link in the upper right hand corner of the screen:



  
2. Then click on the Notice Request link just below your profile information:



3. Choose the notifications that you would like to receive by selecting the appropriate choices in the drop downs and check boxes.  After pushing the Insert button, the notification will appear in your Notification List below.  (If you need additional information regarding the definition of our severities, just hover your cursor over each severity and a description will appear.



4. You can remove or add additional notifications at any time.  Click on the remove button on the right hand side to remove one notification at a time, or select  the boxes at the left hand side and click on the recycle bin to remove multiple notifications at once.



 
Note:  This feature may not be available to everyone with a Dashboard login.  Please contact Technical Support if you have any questions.

 


 

DISCLAIMER: 

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated Systems, LLC (“Intelligrated”). This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

In no event shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

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Published on 10/21/2008.
Last Modified on 6/11/2013.
Last Modified by Eric Rice.
Article has been viewed 6467 times.
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