Question/Problem

How to recover from Error 578:Object Scanner End: Failed to recognize image, during Normal operation

Refer Ticket:  TS-00422281 

Environment

Lenze PLC designer.

Bomgar to make connection with the management PC

Axis Companion on management PC.

 Answer/Solution

This Error comes up when TD is not positioned correctly on the desired channel and object scanner camera  is not able to take the image.

To recover from this situation here are the below steps which we can follow:

Check the Channel where TD is located and is off position, in this case it was channel [3,8]

Step 1:

We need to restore the position manually, do to so , we can copy the position from the other side which is correct to the side where we found the deviation is, in this case y position at End side was not correct so we copied

value from GVL_PD.Unit.Config.Rack.Channels[3,8].TopY to GVL_PD.Unit.Config.Rack.Channels[3,8].EndY

Below are the step how to copy the value:

1. Type the desired value in "Prepared Value "column 
   

  2.  Go to Debug ->Write Values

Step2: Once the Correct Position is copied we need to reset the 'Teached bit to FALSE for this channel

1.  Go to Commission Screen.
2. Click on StatusBit tab
3. Type desired Channel number, In this case is was [3,8]
4. Then Press Teached radio button to make it to FALSE ( It should be  grayed out )

Step3: Next Step is to reteach the channel with corrected values:

1. Go to Commissioning Screen
2. Select RadioButton tab
3. Check the Manual Order button
4. Go to Reset Event and clear the Events
5. Go to Production Screen and stop the production