Article: KB-12258
How to:
How to recover from Error 578:Object Scanner End: Failed to recognize image, during Normal operation
Skill required to complete this article: Controls and level is No Skill Level Association.

Question/Problem

How to recover from Error 578:Object Scanner End: Failed to recognize image, during Normal operation

Refer Ticket:  TS-00422281 

 

Environment

Lenze PLC designer.

Bomgar to make connection with the management PC

Axis Companion on management PC.

 

 Answer/Solution

This Error comes up when TD is not positioned correctly on the desired channel and object scanner camera  is not able to take the image.

 

To recover from this situation here are the below steps which we can follow:

 

Check the Channel where TD is located and is off position, in this case it was channel [3,8]

 

Step 1:

 

We need to restore the position manually, do to so , we can copy the position from the other side which is correct to the side where we found the deviation is, in this case y position at End side was not correct so we copied

value from GVL_PD.Unit.Config.Rack.Channels[3,8].TopY to GVL_PD.Unit.Config.Rack.Channels[3,8].EndY

 

Below are the step how to copy the value:

 

  1. Type the desired value in "Prepared Value "column 

 

  2.  Go to Debug ->Write Values

       

 

Step2: Once the Correct Position is copied we need to reset the 'Teached bit to FALSE for this channel

 

  1.  Go to Commission Screen.
  2. Click on StatusBit tab
  3. Type desired Channel number, In this case is was [3,8]
  4. Then Press Teached radio button to make it to FALSE ( It should be  grayed out )

 

Step3: Next Step is to reteach the channel with corrected values:

  1. Go to Commissioning Screen
  2. Select RadioButton tab
  3. Check the Manual Order button
  4. Go to Reset Event and clear the Events
  5. Go to Production Screen and stop the production

 

Again come back to Commissioning Screen:

 

  1. Go to Commissioning Screen
  2. Select RadioButton tab
  3. Click on 'Teaching' radio button
  4. And Wait until 'Stop' radio button automatically selected after teaching is completed, do not press any button.

Once the channel is taught correctly, Put the Machine in Production, and observe few moves , if it is doing good we need to save this to persistent variable

 

Step 4:  Save the file

 Make sure Machine is Stopped, (Go to Production and Press Stop)

  1. Go to Setting
  2. Press on 'General' tab
  3. Click on Persistent Data Save to File Arrow
  4. Put Machine back in the production

 

 

 

 

 

Related items

 

[This section is for attachments and/or links to other items. Attached documents shall be up-to-date, correct and using Honeywell standard templates.]

 

Internal Notes

 

[Section is meant for information only available for internal use. This includes references to internal records, such as Jira tickets, bug numbers, etc.]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

Reason for confidentiality

 

#NotValidated

[Section is meant for a brief reason for any data recorded in Internal Notes above, or any reason that the general article cannot be released to the public. Can be updated to #Validated once reused and agreed by KCS Contributor]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

 

In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

Template updated 2022-09-20 kwk Pending approval

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Published on 4/1/2024.
Last Modified on 4/1/2024.
Last Modified by Sourabh Magdum.
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