Article: KB-12459
How to:
How to retrieve MC4 trace files from a Gateway server? How to visualize MC4 trace files not found on the Intelligrated Trace folder?
Skill required to complete this article: Controls and level is Novice.

In some occasions, we might not found available the MC4 kernel/daemon log files directly from the Intelligrated Trace folder on a Gateway server. To visualize them, we need to retrieve them directly from the controller using FileZilla.

-Example of a Trace folder without the kernel log files available:

To retrieve a file, follow the next steps:

 

1.Open Filezilla locally

2. Log in using the controller IP as Host and the QNX credentials for Username and Password

3. Follow the path /usr/mc4/CP #/trace

4.  Select the file and transfer it. To visualize it open the file using Notepad.

 Related Articles
No Related Articles Available.
 Help us improve this article...
What did you think of this article?
poor   excellent
Your Email:
Tell us why you rated the content this way. (optional)
RadEditor - HTML WYSIWYG Editor. MS Word-like content editing experience thanks to a rich set of formatting tools, dropdowns, dialogs, system modules and built-in spell-check.
RadEditor's components - toolbar, content area, modes and modules
   
Toolbar's wrapper 
 
Content area wrapper
RadEditor's bottom area: Design, Html and Preview modes, Statistics module and resize handle.
It contains RadEditor's Modes/views (HTML, Design and Preview), Statistics and Resizer
Editor Mode buttonsStatistics moduleEditor resizer
 
 
RadEditor's Modules - special tools used to provide extra information such as Tag Inspector, Real Time HTML Viewer, Tag Properties and other.
   

 Comments...
No user comments available for this article.
Published on 7/8/2024.
Last Modified on 7/8/2024.
Last Modified by Luis Cuenca.
Article has been viewed 136 times.
Rated out 0 of 10 based on 0 votes.
Print Article Print Article
Print Article Email Article