Article: KB-13048
How to:
Pallet Stacker | Fingers are not retracting
Skill required to complete this article: Controls and level is No Skill Level Association.

Question/Problem

When Empty pallet moves onto the Lift table in the pallet stacker, Fingers were not retracting.

 

Environment

  Depalletizer

 Pallet Stacker

 Lift table

 Studio5000

Answer/Solution

 1. Check the middle position of the lift table

2.  Check if Lower and Top prox sensors are working

3.  Metal flag on the Lift table should be in the middle position so that it can block the Prox sensors to ensure that Lift table is in the middle position.

4. verify the sensors in the PLC program:

 

Related items

 

[This section is for attachments and/or links to other items. Attached documents shall be up-to-date, correct and using Honeywell standard templates.]

 

Internal Notes

 

[Section is meant for information only available for internal use. This includes references to internal records, such as Jira tickets, bug numbers, etc.]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

Reason for confidentiality

 

#NotValidated

[Section is meant for a brief reason for any data recorded in Internal Notes above, or any reason that the general article cannot be released to the public. Can be updated to (hashtag)Validated once reused and agreed by KCS Contributor]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

 

In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

Template updated 2024-11-27 kwk

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Published on 8/29/2025.
Last Modified on 8/29/2025.
Last Modified by Anjali Pathak.
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