Question/Problem
Entire site at Helen of Troy, El Paso, TX, was not allowing associates to log in. Server experienced the following symptoms:
- Database was sporadically accessible, and took 30 seconds or more to respond to queries
- show_ep took some time to respond or did not respond at all
- power issues shown in syslog.log
Mar 23 10:40:29 heleelpa vmunix: LVM: vg[1]: pvnum=1 (dev_t=0x1f041000) is POWERFAILED
Mar 23 10:40:29 heleelpa vmunix: LVM: Failed to automatically resync PV 1f041000 error: 5
Mar 23 10:40:44 heleelpa vmunix: LVM: Recovered Path (device 0x1f041000) to PV 1 in VG 1.
Mar 23 10:40:44 heleelpa vmunix: LVM: Restored PV 1 to VG 1.
Environment
- Pick EP13
- HP-UX
- HP 9000 RP3410
Answer/Solution
1) requested site to power down application server
2) requested site to power down MSA (Disk array)
3) requested site to power up MSA (Disk array)
4) requested site to power up application server
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