Question/Problem

 How to VPN into Sunny Delight Network

 

Environment

 VA93 Custom Pool

Ecatcher Talk2m

Answer/Solution

1. Login to VA93 with your credentials

2. Go to Start and open Ecatcher app

3. Put below details in login Window

Account : JJ_Honeywell

Username: Honeywell Support

Password: Welcome@2025

Select the Honeywell Ewon from below window and press "connect" button 

 

Now you can see the connection as shown below:

NOTE: 

If connection is not established after pressing Connect button, we have to rename the Tap-Window Adapter to "Talk2m-eCatcher" and then connect back.

Follow below steps:

> Go to Control Panel->Network and Internet->NetworkConnections and rename  Tap-Window Adapter with "Talk2m-eCatcher"

> . Then Repeat he Login process Step3 Onwards.

 

Related items

 

[This section is for attachments and/or links to other items. Attached documents shall be up-to-date, correct and using Honeywell standard templates.]

 

Internal Notes

 

[Section is meant for information only available for internal use. This includes references to internal records, such as Jira tickets, bug numbers, etc.]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

Reason for confidentiality

 

#NotValidated

[Section is meant for a brief reason for any data recorded in Internal Notes above, or any reason that the general article cannot be released to the public. Can be updated to (hashtag)Validated once reused and agreed by KCS Contributor]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

 

In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

Template updated 2024-11-27 kwk