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How to:
Target Miniload Crane is in Error State
Skill required to complete this article: Controls and level is No Skill Level Association.

Question/Problem
 
Target Miniload Crane is in Error State

Environment

 
MDR 710
ICW InControlWare
Target Miniload sites

 

Answer/Solution

If any Target miniload Cranes are not accepting product and crane interface in ICW is showing as in 'Crane Error' state, follow this procedure to recover the Crane to an enabled state. 

 

 Step

 Details

 Image

 1-Connect to ICW Client and check Crane State on Crane Interface menu

 Crane is showing in Error State in ICW

 

 2-Stuck open\Divert Pairy

 Delete any old\stuck open/divert pair for 'Errored' crane from database

 Follow  (KB-10356)

 3-MDR Status

 Check MDR Ineterface screen in ICW, look for related MDR for 'Errored' Crane

  Re-initialize the Crane MDR section, if after re-initialization, MDR change to 'Disabled' state, follow  (KB-10360)

 4-Shared Memory

 Controller 1

OBJDEF_RTC

MdrRecoverySM Recover

RecoveryManagerSMem Managers[23]

Select Desired Crane

bool is_entry is only true for Position 0 

 position 1-3 are false

Bool bEnableLog  is True for all

  

 5-ICW Client

 Check Crane state in ICW

  

 

Related items

 
TS-00461909

Internal Notes

#NotValidated
N/A

Reason for confidentiality

 
N/A

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

 

In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

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 Article Info
 Article ID:  KB-13043
 Published on  8/26/2025
 Last Modified on  8/26/2025
 Last Modified by  Manju Singh
 Original URL:  https://dashboard.intelligrated.com//Knowledgebase/Article.aspx?article=c103e52a-4f14-458a-ae3a-36cb4302e26c
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