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Hot Fix:
Troubleshoot unresponsive PLC-controlled conveyors with TopHat IOs (Walmart sites).
Skill required to complete this article: Controls and level is Beginner.

Question/Problem:

Site reported conveyance PLC-controlled lines not running and all electrical checkouts have been performed.

This has been identified as a well known fix for the MBP area at DC 6027 (Woodland, PA).

Environment:

Schneider Electric, PLC, Modicon M340, Control Expert, Proworx32, TopHat.

Answer/Solution:

1.- Power off the affected Control Panel.

2.- Identify the affected TopHat module(s).

3.- Leave the CP off for 5 mins solid.

4.- Have site reseat the comm adapter. Make sure it is reseated all the way in.

Site will need a small flathead screwdriver for removal.

Disassembly:

Assembly:

5.- Power up the CP and test.

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 Article Info
 Article ID:  KB-12038
 Published on  12/12/2023
 Last Modified on  12/12/2023
 Last Modified by  Rodolfo Aguilar
 Original URL:  https://dashboard.intelligrated.com//Knowledgebase/Article.aspx?article=dc0457a4-2acd-4a2c-bb46-854e144e0194
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