Article: KB-11408
Fix:
Scanner Max init attempts limit exceeded
Skill required to complete this article: Loop Sorter ~ IntelliSort TT 2000 and level is No Skill Level Association.

Question/Problem

 

Scanner Max init attempts limit exceeded alarm on the Tilt Tray sorters

 

CSC3:

 

 

 

 

Environment

 

Tilt Tray Sorter (S2000, CSC3)

 

 

Answer/Solution

 

 

Information:

When an ISD or the scanner connected to it is reset, the ISD sends an initialization telegram to the scanner. The scanner then goes through an initialization routine and responds with a telegram saying it is done and ready to scan. 

 

 

Root Cause:

 

 If the ISD does not get a response from the init telegram, after maybe 5 or so attempts, it generates this alarm. 

 

 

Fix:

 

 The problem could be that the scanner is powered off or not working. Or the issue could be with the ISD and its connection to the scanner.

 

 

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

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In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. 

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Published on 11/15/2022.
Last Modified on 11/15/2022.
Last Modified by Viswanathan Hariharan.
Article has been viewed 844 times.
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