Article: KB-11439
How to:
Restart MC4 Kernel from Web UI / Site use
Skill required to complete this article: Controls and level is No Skill Level Association.

Question/Problem

 

Site may have to restart the Kernel from the UI application and this how to do it.

 

Environment

 

MC4 UI

 

Answer/Solution

 

  •  Stop the Control Panel associated with the MC4 Controller.
  •  Go to Application menu

 

 

  • Highlight and right click the desired kernel to reset and select Stop Kernel.

 

 

 

  • Wait for 2 minutes
  • Highlight and right click the desired kernel to reset and select Start Kernel.
  • Start the Control Panel associated with the restarted Kernel. 

 

 

Internal Notes

 

[Section is meant for information only available for internal use. This includes references to internal records, such as Jira tickets, bug numbers, etc.]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

Reason for confidentiality

 

#NotValidated

[Section is meant for a brief reason for any data recorded in Internal Notes above, or any reason that the general article cannot be released to the public. Can be updated to #Validated once reused and agreed by KCS Contributor]

***If there is information in this section prior to migration to SalesForce, then it may NOT be published. This information will be fully visible along with all information above.***

 

DISCLAIMER:

Information in this document is subject to change without notice and does not represent a commitment on the part of Intelligrated. This information is typical of the questions and general advice given; however, your particular case and circumstances may produce different results or require different recommendations. Therefore, use of this information is not a suitable replacement for contacting Intelligrated Technical Service engineering for specific recommendations and solutions to your application.

 

No part of this article may be reproduced or transmitted in any form or by any means including recording, or information storage and retrieval systems, for any purpose without the express written permission of Intelligrated. All information contained within the article is private and confidential and the sole property of Intelligrated.

 

In no event, shall Intelligrated be liable for any damages whatsoever including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, even if Intelligrated has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

Template updated 2022-09-20 kwk Pending approval

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Published on 12/2/2022.
Last Modified on 12/2/2022.
Last Modified by Luis Montoya.
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